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Get in touch

Talk to a real person.

There is no ticket queue, no chatbot, no overseas call center. Two channels — email and a local 305 number — answered by the same small team that runs the Downtown Miami building. We reply in English or Spanish, in whichever language you write us, and we keep our SLAs honest: four business hours for email, and a live voice during office hours when you call. If your topic is regulatory — Form 1583, registered agent, a bank rejecting your address — say so up front and we will pull the right paperwork before we reply.

Email

Best for quotes, contracts, document scans, and anything that needs a paper trail. We answer within four business hours (Mon–Fri, 9:00–18:00 ET). If you write outside those hours, expect a reply when we open the next business day. Attach photos or PDFs freely — our inbox handles up to 25 MB per message.

hello@thexoffice.us

Phone (305 local)

Best when you want a live voice — usually during onboarding, a verification call, or when a courier is standing in our lobby asking for you. The number is a real Miami 305 line, not a forwarder. We answer during office hours; outside those hours, leave a voicemail and we call back the next business morning.

+1 (305) 555-0100

Our Downtown Miami address

150 SE 2nd Ave, Suite 903, Miami, FL 33131

Available by phone Monday–Friday, 9:00–17:00 ET. It's a real building — verify it on Google Street View.

What to expect after you write

Every message lands in a shared inbox the operations team reads in real time, not a routing queue. The first reply confirms we have your request and either answers it or asks the one or two follow-up questions we need. For mail-related questions — a scanned envelope you want forwarded, a courier rejecting your suite number, a Form 1583 you are filling out for the first time — please include the tracking number, sender name, or the exact field you are stuck on. That single detail usually saves a round-trip and gets you a working answer the same business day. If your case needs a notary, a verification call, or an in-person handoff, we schedule it in the same thread and confirm the time before we hang up.

It's a real building — verify it on Google Street View.

150 SE 2nd Ave, Suite 903, Downtown Miami, FL 33131. Check it on Street View, then compare plans side by side.