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Get in touch

Talk to a real person.

There is no ticket queue, no chatbot, no overseas call center. Two channels — email and a local 786 number — answered by the same team that runs the Downtown Miami building. We reply in English or Spanish, in whichever language you write us, and we keep our SLAs honest: four business hours for email, and a live voice during office hours when you call. If your topic is regulatory, say so up front: Form 1583, a bank rejecting your address, or how the registered agent requirement relates to your address. We will pull the right paperwork before we reply. We do not act as registered agent.

Email

Best for quotes, contracts, document scans, and anything that needs a paper trail. We answer within four business hours (Mon–Fri, 9am–6pm ET). If you write outside those hours, expect a reply when we open the next business day. Attach photos or PDFs freely — our inbox handles up to 25 MB per message.

info@thexoffice.com

Phone (786 local)

Best when you want a live voice — usually during onboarding, a verification call, or when a courier is standing in our lobby asking for you. The number is a real Miami 786 line, not a forwarder. We answer during office hours; outside those hours, leave a voicemail and we call back the next business morning.

+1 (786) 233-0706

Our Downtown Miami address

150 SE 2nd Ave, Miami, FL 33131

Available by phone Monday–Friday, 9am–5pm ET. It's a real building — see it on Google Street View.

What to expect after you write

Every message lands in a shared inbox the operations team reads in real time, not a routing queue. The first reply confirms we have your request and either answers it or asks the one or two follow-up questions we need. For mail-related questions — a scanned envelope you want forwarded, a courier rejecting your suite number, a Form 1583 you are filling out for the first time — please include the tracking number, sender name, or the exact field you are stuck on. That single detail usually saves a round-trip and gets you a working answer the same business day. If your case needs a Form 1583 signing session, a verification call, or an in-person handoff, we schedule it in the same thread and confirm the time before we hang up.

It's a real building — see it on Google Street View.

150 SE 2nd Ave, Downtown Miami, FL 33131. Check it on Street View, then compare plans side by side.